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Cisco Bug: CSCuo95524 - Unable to reply to or like/unlike a Facebook post via SocialMiner

Last Modified

Feb 25, 2019

Products (1)

  • Cisco SocialMiner

Known Affected Releases

10.0(1) 10.5(1) 9.0(1)

Description (partial)

Symptom:
User tries to reply to a Facebook post, or like or unlike a post, and gets the following error: "There was an error posting the comment to Facebook Unknown Third Party Error"

Conditions:
SocialMiner Facebook feed authenticated to Facebook page using Facebook Admin user.

Related Community Discussions

Social Miner Facebook Fan Page configuration issue
Dears, I'm trying to configure a Facebook Fan Page on Social Miner. When I clicked "Get Post Authorization", a facebook login page requested a username and password. once I added the credentials of the facebook account that has admin permissions on the page, I faced an HTTP 404 Not Found error that the page cannot be found.  On the Social Miner interface, the state of the feed is down and the error is that the Proxy Server requires authentication.  Any suggestions? Thank you in advance. Lara Noueir ...
Latest activity: Oct 02, 2014
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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