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Cisco Bug: CSCuo95351 - Presence shows offline while chatting with Buddy

Last Modified

Dec 19, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(1)

Description (partial)

Symptom:
User experienced a presence issue on Cisco Jabber 9.7.1.18710 FCS.
Contact was showing as offline in both hub and conversation window, while in reallity contact was online and user could chat with the contact.

Conditions:
Cisco Jabber 9.7.1 and 9.7.2
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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