Cisco Bug: CSCuo95136 - 8510 crash with auto attendant participant viewing conference preview
Last Modified
Feb 18, 2016
Products (15)
- Cisco TelePresence MCU 4500 Series
- Cisco TelePresence MCU 4520
- Cisco TelePresence MCU 4505
- Cisco TelePresence MCU 4510
- Cisco TelePresence MCU 5320
- Cisco TelePresence MCU 4205
- Cisco TelePresence MCU 4215
- Cisco TelePresence MCU 4220
- Cisco TelePresence MCU MSE 8420
- Cisco TelePresence MCU MSE 8510

Known Affected Releases
4.4(3.57)
Description (partial)
Symptom: 8510 crash when a participant disconnects from a conference when it is being previewed by another participant in an auto attendant. Conditions: The crash can be reproduced with the following steps: - Create a single conference - Dial Participant 1 into the Auto Attendant. Use DTMF or FECC to position the selector line over the conference, but do not join it - Dial out Participant 2 from the conference, with redial behaviour set to 'Redial until connected' - Participant 1 should see the preview of Participant 2's video in the auto attendant - Disconnect Participant 2 by hanging up from the endpoint
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Status
- Severity
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases