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Cisco Bug: CSCuo95136 - 8510 crash with auto attendant participant viewing conference preview

Last Modified

Feb 18, 2016

Products (15)

  • Cisco TelePresence MCU 4500 Series
  • Cisco TelePresence MCU 4520
  • Cisco TelePresence MCU 4505
  • Cisco TelePresence MCU 4510
  • Cisco TelePresence MCU 5320
  • Cisco TelePresence MCU 4205
  • Cisco TelePresence MCU 4215
  • Cisco TelePresence MCU 4220
  • Cisco TelePresence MCU MSE 8420
  • Cisco TelePresence MCU MSE 8510
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Known Affected Releases

4.4(3.57)

Description (partial) 

Symptom:
8510 crash when a participant disconnects from a conference when it is being previewed by another participant in an auto attendant.

Conditions:
The crash can be reproduced with the following steps:
- Create a single conference
- Dial Participant 1 into the Auto Attendant. Use DTMF or FECC to position the selector line over the conference, but do not join it
- Dial out Participant 2 from the conference, with redial behaviour set to 'Redial until connected'
- Participant 1 should see the preview of Participant 2's video in the auto attendant
- Disconnect Participant 2 by hanging up from the endpoint
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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