Preview Tool

Cisco Bug: CSCuo95136 - 8510 crash with auto attendant participant viewing conference preview

Last Modified

Feb 18, 2016

Products (15)

  • Cisco TelePresence MCU 4500 Series
  • Cisco TelePresence MCU 4520
  • Cisco TelePresence MCU 4505
  • Cisco TelePresence MCU 4510
  • Cisco TelePresence MCU 5320
  • Cisco TelePresence MCU 4205
  • Cisco TelePresence MCU 4215
  • Cisco TelePresence MCU 4220
  • Cisco TelePresence MCU MSE 8420
  • Cisco TelePresence MCU MSE 8510
View all products in Bug Search Tool Login Required

Known Affected Releases


Description (partial)

8510 crash when a participant disconnects from a conference when it is being previewed by another participant in an auto attendant.

The crash can be reproduced with the following steps:
- Create a single conference
- Dial Participant 1 into the Auto Attendant. Use DTMF or FECC to position the selector line over the conference, but do not join it
- Dial out Participant 2 from the conference, with redial behaviour set to 'Redial until connected'
- Participant 1 should see the preview of Participant 2's video in the auto attendant
- Disconnect Participant 2 by hanging up from the endpoint
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.