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Cisco Bug: CSCuo95117 - No softkey after entering 1 digit with buildin softkey template

Last Modified

Jun 05, 2014

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 8851
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 6941
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
No softkey after entering 1 digit with buildin softkey template

Conditions:
1. Set alt tftp to third party tftp with all configuration except softkey template, so that phone will use build in softkey template
2. Setup a call on the phone and press transfer hardkey, when the transfer dial window pop up, enter 1 digit, then no softkey is displayed on phone.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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