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Cisco Bug: CSCuo94681 - No voice on USB headset after switch to BT HFU line to make call

Last Modified

Jan 11, 2016

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7971G-GE
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7945G
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7941G
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Can't hear voice on USB headset after switch to BT HFU line to make cell phone call

Conditions:
Make or receive call on DN line through USB headset. And then If switch the focus from DN line to BT HFU line to make cell phone call by USB headset. The problem will happen.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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