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Cisco Bug: CSCuo93311 - CPCA: SyntheticTestFailed alarm description is misleading

Last Modified

Nov 27, 2020

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.0

Known Affected Releases


Description (partial)

SyntheticTestFailed alarm description is misleading. Although this alarm can be triggered by CUCM misconfiguration (for example phone is not allowed to register to specific node), description emphasize possibility of high CPU utilization. There's a small remark about other causes, but there's much more text about CPU usage. This leads to misinterpretation of the alarm.

Synthetic test fails even though CPU usage on the CPCA server is low.
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