Cisco Bug: CSCuo92870 - DOC: CUIC 9.0(2) Remove the fields 'Logged in' and 'Logged out' from doc
Dec 30, 2016
- Cisco Unified Intelligence Center
Known Affected Releases
Symptom: In Report Template Reference Guide For Cisco Unified Intelligence Center, Release 9.0(2) - P.24 (URL: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_902/user/guide/CUIC_BK_CD5E4ED8_00_cuic-report-template-reference-guide.pdf) Document states that Agent State Real Time Graph will report the number of 'Logged in' and 'Logged out' agents while it only reports about Agents status such as Not Ready, ready, Talking, etc.. Conditions: In CUIC 9.0(2) Report Template Reference Guide , the following information needs to be updated: Remove the fields 'Logged in' and 'Logged out' from the 9.0.2 documentation.
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