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Cisco Bug: CSCuo92522 - wireless 8861 phone not send or receive any packet after stress call

Last Modified

Feb 03, 2017

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 9951
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7962G
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 7911G
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
wireless 8861 phone not send or receive any packet after continuously make call and WLAN session timeout

Conditions:
Config 802.11ac/40Mhz, channel 44, CAC enabled on WLC. LAP is AIR-CAP3602I-A-K9.
Config WLAN security as PSK, session timeout as 300s.
Config wireless 8861 phone with PSK and let it associate to AP.
Continuously make call on the 8861 phone before session time out.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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