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Cisco Bug: CSCuo92196 - Updating the details not working during conference in 78XX IP Phones

Last Modified

May 05, 2016

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases


Description (partial)

Updating the details not working  during  conference in 78XX IP Phones

1.	Create a site with unified CM installed in it and register 78XX Phones IP Phone A DN (5650) and IP Phone B DN(5133).IP Phone D(5143)
2.	Register a 3rd Party Fujitsu PBX in the same site and register a IPPF Phone C (DN 2001) in it .
3.	Create the SIP Trunk of Pattern 710XXX in CUCM to Fujitsu-PBX with transform Pattern 700 in the route pattern .
4.	Make a call from Fujitsu IPPF phone C with pattern 7005650 to IP Phone A (5650).
5.	Attend the call in 78XX IP Phone A and in IPPF Phone  C make a conference call  to IP Phone B. 
6.	Answer the call in 78XX IP Phone B and check the details in 78XX IP Phone A .
7.	In IPPF Phone transfer the call to IP Phone D (5143)
8.	Update the details in IP Phone A.

Problem Description : While updating the details of IP Phone A it not updating the transferred call from IPPF C to IP Phone D . It showing the details of IP Phone A , IP Phone B , IPPF Phone C  in conference not IP Phone D .

Expected Behaviour : While updating after transfer call from IPPF Phone it should update the transfer call DN IP Phone D .

Environmental Matrix:


78XX IP Phone : Sip78XX.10-1-1SR1-4
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