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Cisco Bug: CSCuo91754 - Phone reset after 30 hours missed call and 48 hours idle

Last Modified

Aug 21, 2014

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7911G
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 6961
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Steps:
1. Configure automation script which make missed call between two phones.
2. Running the automation script about 30 hours
3. Leave the two phones  two days in idle status after script stopped.
4. Run the missed call script again.

Observation:
At the start of running, two phones are reset.

Conditions:
Need to run automation scripts which making the missed call about 30 hours.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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