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Cisco Bug: CSCuo91667 - CPC - IP Phone 8961 is not showing the Phone image for Self Service

Last Modified

Jul 05, 2016

Products (6)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.6
  • Cisco Prime Collaboration 10.0
  • Cisco Prime Collaboration Provisioning 11.0
  • Cisco Prime Collaboration Assurance 11.0
  • Cisco Prime Collaboration 10.5

Known Affected Releases

10.0 10.5 10.5(1) 10.6 10.6(1) 11.0

Description (partial)

Symptom:
Even though image available for Cisco 8961, the self-care screen not showing image in UI. It seems customer using Call Manager version 10.0 and its real issue in selfcare screen.

Conditions:
CPC: 10.0
CUCM: 10.0
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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