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Cisco Bug: CSCuo90186 - 8861 sometimes in abnormal state with CAC enabled

Last Modified

Jan 28, 2017

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 7961G-GE
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Known Affected Releases


Description (partial)

-phone load: 10-2-1-15dev
-CAC for Voice: Enabled
-5GHz Band or 2.4GHz band
-The 8861 may crash with the below steps:
 1. Make call from 8861 to a far end phone, the far end phone answered the call
 2. End the call from the 8861 and repeat step 1.
 3. Continuously repeat step 1 and step 2 rapidly. The 8861 may crash.
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