Cisco Bug: CSCuo90186 - 8861 sometimes in abnormal state with CAC enabled
Last Modified
Jan 28, 2017
Products (33)
- Cisco IP Phone 8800 Series
- Cisco IP Phone 7841
- Cisco IP Phone 8851
- Cisco Unified IP Phone 9951
- Cisco Unified IP Phone 7971G-GE
- Cisco Unified IP Phone 7962G
- Cisco Unified IP Phone 7945G
- Cisco Unified IP Phone 6961
- Cisco Unified IP Phone 6941
- Cisco Unified IP Phone 7961G-GE

Known Affected Releases
10.2(1)
Description (partial)
Symptom: -phone load: 10-2-1-15dev -CAC for Voice: Enabled -5GHz Band or 2.4GHz band -The 8861 may crash with the below steps: 1. Make call from 8861 to a far end phone, the far end phone answered the call 2. End the call from the 8861 and repeat step 1. 3. Continuously repeat step 1 and step 2 rapidly. The 8861 may crash.
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