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Cisco Bug: CSCuo89949 - jabber edge (UCM failover) show connnection status not updated

Last Modified

May 29, 2018

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

When Jabber is registered using Mobile & Remote Access (MRA), the "Connection status" window shows connected address as primary Unified CM, even after a Unified CM fail-over has happened and the client is actually registered to the secondary Unified CM.

Jabber is configured with a device pool containing primary and secondary CUCM servers. While Jabber is registered using MRA, the primary CUCM fails.
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