Cisco Bug: CSCuo89262 - CUIC Agent Report blank when filter by agent name with apostrophe
Jul 13, 2016
- Cisco Unified Contact Center Express
- Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
- Cisco Unified Contact Center Express 10.5(1)
Known Affected Releases
Symptom: Any agent report pulled from CUIC, when selecting this particular agent in the filter, will result in a blank report. Conditions: UCCX 9 and UCCX 10 Configure UCCX agents with last names containing an apostrophe. Try to pull any agent report from CUIC and choose their name in the filter.
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
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