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Cisco Bug: CSCuo85999 - earsRemote constantly coring on RF+IP 55-1 RNCS fl2.3.0.13

Last Modified

Jun 22, 2020

Products (1)

  • Headend System Releases

Known Affected Releases

isds-2.3.0.12

Description (partial)

Symptom:
The earsRemote process is constantly coring on an RF+IP 55-1 RNCS.  Observed on fl2.3.0.13.  Native EAS support is disabled on the ISDS associated with the RNCS.  Over time the /disk2/ file system fills up with earsRemote core files.

Potential start of the constant core state, from the /var/log/dncsLog file:
May 15 11:39:56 jklionn APPCRASH: [ID 702911 local7.error] earsRemote 29975 received signal 11 on thread 5: info to /dvs/lionn/tmp/corefiles/earsRemote/appcrash.coreinfo.earsRemote.29975.20140515113956
May 15 11:40:01 jklionn lionnInitd[589]: [ID 518134 local7.info] 05/15/2014 11:40:01.446|589/12|SYSLOG|libdncsInit:DncsProcessStatusMgr.C(469)|Program earsRemote(117), pid[29975] has exited.
May 15 11:40:01 jklionn lionnInitd[589]: [ID 486315 local7.error] 05/15/2014 11:40:01.583|589/14|ERROR|libdncsInit:Proc.C(420)|proc::startProcess(), max attempts reached, earsRemote 99/99 process going to error state.
May 15 12:00:04 jklionn manage_dncsLog: [ID 702911 local7.error] Removed unused lock: earsRemote (14928) @ Thu May 15 11:30:00 2014
May 15 12:00:04 jklionn manage_dncsLog: [ID 702911 local7.error] Removed unused lock: earsRemote (16060) @ Thu May 15 11:30:08 2014

Conditions:
Default state of the RNCS with Native EAS support disabled on the ISDS.
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