Guest

Preview Tool

Cisco Bug: CSCuo85755 - NotificationApp SnmpAgent Failure

Last Modified

Feb 21, 2018

Products (17)

  • Cisco IPS 4200 Series Sensors
  • Cisco IPS 4255 Sensor
  • Cisco ASA 5555-X IPS Security Services Processor
  • Cisco IPS 4260 Sensor
  • Cisco IPS 4270-20 Sensor
  • Cisco IPS 4345 Sensor
  • Cisco ASA 5525-X IPS Security Services Processor
  • Cisco IPS 4240 Sensor
  • Cisco IPS 4520 Sensor
  • Cisco IPS 4510 Sensor
View all products in Bug Search Tool Login Required

Known Affected Releases

7.1(8)E4 7.3(2)E4

Description (partial)

Symptom:
The mainApp process is no longer running.  CLI will not run and user is prompted to run cidDump.  This failure will cause an ASA/IPS failover pair to failover.  The show tech command will include a core.txt that includes lines similar to:

/lib/libnetsnmpagent.so.15(agent_check_and_process+0xd0)[0x7f76ee4646ff]
/usr/cids/idsRoot/bin/mainApp(_ZN3Cid12Notification9SnmpAgent9agentTaskEPNS_2Mt12ThreadedTaskEPv+0x2f)[0x65d6d3]

Conditions:
IPS configured to send SNMP error traps and receive SNMP GET requests.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.