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Cisco Bug: CSCuo85498 - Error "Codec is not supported" pop-up while playing a recording

Last Modified

May 19, 2014

Products (1)

  • Cisco MediaSense

Known Affected Releases

10.0(1) 10.5(1)

Description (partial)

While playback/livemonitoring of recordings/active call, an error message "Codec is not supported" is popped up even though playback/monitoring continues

No specific conditions. Currently seen only with PCMU codec.
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