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Cisco Bug: CSCuo85479 - Audio path fails to switch to BT when multiple headsets connected

Last Modified

Oct 03, 2014

Products (1)

Known Affected Releases

10.2(1)

Description (partial) 

Symptom:
Audio path fails to switch to BT when multiple headsets connected

Conditions:
1. Register endpoint to cucm.
2. Connect BT headset to device later connect 3.5mm headset followed by USB headset to device (Order is important)
3. Make a incoming call and answer through soft key of the device in which headsets are connected.
4. Make sure call is established and audio is heard on headset (last connected).
5. Now disconnect USB headset, audio is switched to 3.5mm headset.
6. Now disconnect 3.5mm headset audio is switched to speaker endpoint and not to BT headset.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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