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Cisco Bug: CSCuo84921 - Rapidly disconnect/connect HFU phone several times, audio path mess

Last Modified

Feb 07, 2017

Products (41)

  • Cisco IP Phone 8800 Series
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 7962G
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco DX650
  • Cisco DX80
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 9951
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Known Affected Releases

10.2(1) 10.2(2)

Description (partial)

Symptom:
Step 1: HFU on, HFU connected to phone A.
Step 2: Make a call with HFU cell phone, call connected.
Step 3: rapidly disconnect/connect HFU cell phone several times.

Conditions:
Audio path disappeared, after call end, session bubble  can not be end.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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