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Cisco Bug: CSCuo84750 - Mute status NOT sync to headset after switch audio path

Last Modified

Jul 22, 2014

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7941G
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Mute status NOT sync to headset after switch audio path

Conditions:
1. Connect headset to phone and make sure headset is detected
2. Press speaker to make a call from DUT to others, answer the call
3. Press mute key on DUT, then press headset key on DUT

Result:
Mute status NOT sync to headset.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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