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Cisco Bug: CSCuo84635 - File Import feature issue -special character in the inventory

Last Modified

Jun 19, 2014

Products (1)

  • Network Level Service

Known Affected Releases


Description (partial)

File import feature failing due to special character in inventory name

The Manual upload which was done under the inventory name : Dick's Sporting Goods causing issue. Reason for the issue is special character in the inventory name highlighted in red, when RNR sends the message to IDP the special character is replaced with the regular expression ['] and the received inventory name at IDP is as follows inventoryName={String:Dick's Sporting Goods}, due to this mismatch in the inventory name IDP is not able to load the entitlement record from database causing the csv upload failure at IDP with reason Customer is not registered in IDP.
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