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Cisco Bug: CSCuo83458 - 2s2p: Ability to support external DNS Alias on Expressway-E

Last Modified

Aug 27, 2020

Products (3)

  • Cisco TelePresence Video Communication Server (VCS)
  • Cisco TelePresence Video Communication Server Model
  • Cisco Expressway

Known Affected Releases

X12.5 X12.5.1 X8.1.1 X8.2.1 X8.2.2 X8.5 X8.5.1

Description (partial)

Clients unable to register via Mobile and Remote access via XMPP or SIP. Jabber clients may show an error message of 'Unable to connect to server'.

The Expressway-E server is configured with a hostname and/or domain name which does not exactly match what is present in the _collab-edge SRV record.

Related Community Discussions

Cisco MRA not working *New deployment*
We are having trouble getting MRA working in our environment and would like some help to identify why it is not working. We are currently running CUCM : System version: Unrestricted Cisco VCS Control: Version: X8.11.4 Cisco VCS Expressway: Version: X8.11.4   Everything seems to be configured correctly but I am not able to work out where this is falling over. On the VCS Control I can see the user is authenticated: edgeconfigprovisioning: Level="INFO" Detail="Authenticated user successfully" ...
Latest activity: May 23, 2019
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