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Cisco Bug: CSCuo83458 - 2s2p: Ability to support external DNS Alias on Expressway-E

Last Modified

Aug 27, 2020

Products (3)

  • Cisco TelePresence Video Communication Server (VCS)
  • Cisco TelePresence Video Communication Server Model
  • Cisco Expressway

Known Affected Releases

X12.5 X12.5.1 X8.1.1 X8.2.1 X8.2.2 X8.5 X8.5.1

Description (partial)

Symptom:
Clients unable to register via Mobile and Remote access via XMPP or SIP. Jabber clients may show an error message of 'Unable to connect to server'.

Conditions:
The Expressway-E server is configured with a hostname and/or domain name which does not exactly match what is present in the _collab-edge SRV record.

Related Community Discussions

Cisco MRA not working *New deployment*
We are having trouble getting MRA working in our environment and would like some help to identify why it is not working. We are currently running CUCM : System version: 11.5.1.15900-18 Unrestricted Cisco VCS Control: Version: X8.11.4 Cisco VCS Expressway: Version: X8.11.4   Everything seems to be configured correctly but I am not able to work out where this is falling over. On the VCS Control I can see the user is authenticated: edgeconfigprovisioning: Level="INFO" Detail="Authenticated user successfully" ...
Latest activity: May 23, 2019
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  • Status
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