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Cisco Bug: CSCuo82609 - Ability to turn off truncation of excess cdr records, under CDR>Search

Last Modified

Jan 23, 2019

Products (13)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Business Edition 5000 Version 8.6
  • Cisco Intercompany Media Engine
  • Cisco Unity Connection Version 9.1
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Business Edition 3000 Version 8.6
  • Cisco Unified Communications Manager Version 8.6
  • Cisco Business Edition 6000 Version 8.6
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Business Edition 6000 Version 9.1
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Known Affected Releases

10.0(1) 8.6(2) 9.1(2)

Description (partial)

Symptom:
While accessing Cisco CDR reporting and Analysis tool in UCM, CDR records always get truncated if they exceed a significant number to avoid causing any performance issues.  
However, if an administrator desires run the same say in off production hours or is willing to take the risk to put the performance of UCM in jeopardy, the interface should provide the capability for the same, however notifying the administrator with a prior warning in a  prompt box confirming his selection.

Similar provisions were made in serviceability trace configurations for sip stack traces and sdl trace enablement, where admins are notified of UCM vulnerable to potential performance issues.

Conditions:
Cisco Unified CM CDR Analysis and Reporting
Select CDR > Search >  Search by User Phone number/SIPURL
If records significant enough to cause truncation of records.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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