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Cisco Bug: CSCuo80826 - Following LDAP CLI commands are not working

Last Modified

Oct 13, 2014

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
LDAP CLI commands are not working

Conditions:
In UCCX build 10.5.0.95000-193, following CLI commands are not working.

utils uccx ldap recover
utils uccx ldap stat 

Throwing error - libdb-4.5.so: cannot open shared object file: No such file or directory 

admin:utils uccx dump packets file_to_dump.cap
The above command is taking indefinite time to execute and its not coming out.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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