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Cisco Bug: CSCuo80588 - Cisco PRT crash, when moved to other page while gathering logs (POM)

Last Modified

Jun 06, 2014

Products (1)

Known Affected Releases


Description (partial)

Cisco PRT crash, when moved to other window/page while gathering logs (POM)

Set device in Phone only mode . 
Go to settings -> About device -> tap on Cisco Problem  reporting tool.
Select problem application and enter the description in 'Problem description' box to gather logs.
then tap on create problem report .  (device will start gathering logs)

 Move to some other window. (come to homescreen or else stay in settings page) while capturing PRT logs in device.
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