Cisco Bug: CSCuo80260 - Call-home message fails; returns "Unknown" serial number
Feb 01, 2018
- Cisco Catalyst 4000 Series Switches
Known Affected Releases
Symptom: The call-home message is not processed by the call-home backend server, since the serial number is "Unknown". The message ID that appears is: "M9A:Unknown:D71B48EF". Conditions: The problem occurs when system is not ready, and you try to send out call-home messages.
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
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