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Cisco Bug: CSCuo80179 - alerting state also display when share line is on kem

Last Modified

Jun 06, 2014

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7961G-GE
  • Cisco IP Phone 7821
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
alerting state also display when share line is on kem

Conditions:
Steps:
1. attached kem to phone A, configure share line on phone A and phone B, share line DN is configure on phone A's KEM
2. enable 'Lowest Alerting Line State Priority' on phone A's Configure page
3. C call share line, B answer
4. D call share line, check the share line icon state on phone A

Actual result: phone A's share line icon display alerting state
Expect result: phone A's share line icon should display connected state
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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