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Cisco Bug: CSCuo80008 - Different Call Details in SIP and SCCP phones of 894x

Last Modified

Jun 26, 2014

Products (3)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 8941

Known Affected Releases

9.4(1)SR1

Description (partial)

Symptom:
Issue:
Call details remains different in SIP and SCCP phones of 894x when call made to Hunt Pilot number with alerting name

Conditions:
Repro Steps:

Pre-requisites:
1) Create a Line Group with 894x SIP and 894x SCCP phones in the line group
2) Assign the alerting name as CISCO to the hunt pilot

Procedure:
1) Make call from any IP Phone to Hunt Pilot number
2) Both SIP and SCCP phones start ringing
3) Answer the call at SCCP phone and press the View Details soft-key
4) Check for the details: It has For CISCO Hunt Pilot No.
5) End the call

1) Again make call from any IP Phone to Hunt Pilot number
2) Both SIP and SCCP phones start ringing
3) Answer the call at SIP phone and press the View Details soft-key
4) Check for the details: It has For CISCO twice
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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