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Cisco Bug: CSCuo79553 - 8861 with wifi lost server connection during whole night conference

Last Modified

Feb 28, 2018

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7971G-GE
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7961G-GE
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 7911G
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Known Affected Releases

1.0(0) 10.2(1)

Description (partial)

Symptom:
8861 with wifi lost server connection during whole night conference.

Conditions:
1. 8861 with wifi
2. make conference call among three 8841 and 8861 whole night.
3. check phone status next morning.
---Error:8861 is on "Lost Server Connection" status, other three 8841 works.

update at 2014-5-15 by shaobzha
The security mode is eap-fast. The conference is disconnected. No toast popup. Phone is ide status. The load is sip88xx.10-2-1-10dev
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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