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Cisco Bug: CSCuo78656 - Core dump for FCVoIPMonSvr

Last Modified

Feb 13, 2018

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

9.0(2)SU1

Description (partial)

Symptom:
Core dump on FCVoIPMonSvr service.

Backtrace:

  ====================================
backtrace - CONTACT CENTER EXPRESS
===================================

Thread 34 (Thread 0xb7fa66d0 (LWP 6863)):
#0  0x0095f9f0 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/libpthread.so.0
#1  0x0170e6bd in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/libc.so.6
#2  0x0376e654 in splk_std_internal::SubscriptionConditionPimpl::wait(splk_std::TimeSpec const&) () from /opt/cisco/uccx/desktop/lib/libSplkStd.so
#3  0x036cb245 in splk_std::Subscription

Conditions:
:wait(splk_std::TimeSpec const&) () from /opt/cisco/uccx/desktop/lib/libSplkStd.so
#4  0x037a2985 in splk_std::Concurrency::waitForAny(std::vector<splk_std::Waitable*, std::allocator<splk_std::Waitable*> > const&, long) () from /opt/cisco/uccx/desktop/lib/libSplkStd.so
#5  0x037a2af5 in splk_std::Concurrency::waitForSingleObject(splk_std::Waitable&, long) () from /opt/cisco/uccx/desktop/lib/libSplkStd.so
#6  0x03765c6f in splk_std::Thread::join(long) () from /opt/cisco/uccx/desktop/lib/libSplkStd.so
#7  0x0378f643 in splk_std::LinuxServmServiceController::start() () from /opt/cisco/uccx/desktop/lib/libSplkStd.so
#8  0x0375c066 in splk_std::AbstractService::start() () from /opt/cisco/uccx/desktop/lib/libSplkStd.so
#9  0x080c67b0 in wmain(int, wchar_t**) ()
#10 0x080c690a in main ()

Conditions:
:wait(splk_std::TimeSpec const&) () from /opt/cisco/uccx/desktop/lib/libSplkStd.so
#4  0x037a2985 in splk_std::Concurrency::waitForAny(std::vector<splk_std::Waitable*, std::allocator<splk_std::Waitable*> > const&, long) () from /opt/cisco/uccx/desktop/lib/libSplkStd.so
#5  0x037a2af5 in splk_std::Concurrency::waitForSingleObject(splk_std::Waitable&, long) () from /opt/cisco/uccx/desktop/lib/libSplkStd.so
#6  0x03765c6f in splk_std::Thread::join(long) () from /opt/cisco/uccx/desktop/lib/libSplkStd.so
#7  0x0378f643 in splk_std::LinuxServmServiceController::start() () from /opt/cisco/uccx/desktop/lib/libSplkStd.so
#8  0x0375c066 in splk_std::AbstractService::start() () from /opt/cisco/uccx/desktop/lib/libSplkStd.so
#9  0x080c67b0 in wmain(int, wchar_t**) ()
#10 0x080c690a in main ()

Conditions:
UCCX 9.0.2.11001-24 and a reboot or restart of the system is performed
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