Preview Tool

Cisco Bug: CSCuo77421 - IPDR stops sending data and queuedUnacknowledged becomes stuck

Last Modified

Mar 24, 2019

Products (1)

  • Cisco uBR10000 Series Universal Broadband Routers

Known Affected Releases


Description (partial)

IPDR stops sending new records to the collector. The queuedUnacknowledged count will be stuck at a non-zero value.
show IPDR EXPO process show it is stucked.

monmn001cm9#sh proc events 382
Load for five secs: 34%/2%; one minute: 38%; five minutes: 37%
Time source is NTP, 00:04:09.842 CDT Tue May 13 2014

Process 382: IPDR_EXP_PROC, state: Waiting for Event
  Watching queue 'IPDR Exporter Queue' (0xF70025A8), id 0x0, count 699.
  Watching managed timer at address 0xFBB6B338.  Expires in 00:00:00.

Some network enviroment , may cause TCP initial three way handshake in  following sequence.
Client----------------<<<<SY N+ACK-------------------------------Server
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.