Guest

Preview Tool

Cisco Bug: CSCuo77372 - Busy Message indication not showing while declining a call

Last Modified

May 13, 2014

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.5(0.96020.203)

Description (partial)

Symptom:
Busy Message indication not showing while declining a call

Conditions:
Steps to reproduce :
1.	Create a site with unified CM installed in it . Register 99XX IP phone A and DX650 IP phone B 
2.	Make call from 99XX IP phone A , DX650 IP Phone will ring 
3.	Decline the call in DX650 . 
4.	99XX IP phone will be in busy state .
Problem description: When the call is declined in DX650 IP phone in 99XX IP Phone BUSY message indication should be shown . But the message is does not appears in 99XX IP Phone .
Expected Behaviour: While declining  a call 99XX IP phone should show the BUSY message .
Environmental Matrix: 
CUCM: 10.5.0.99834-1 
99XX IP Phone: SIP 9971. 9.4.1.9
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.