Cisco Bug: CSCuo76181 - GT: intermittently Supervisor trying to change E&C agent state fails
May 15, 2014
- Cisco Unified Contact Center Express
- Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
- Cisco Unified Contact Center Express 10.5(1)
Known Affected Releases
Symptom: intermittently Supervisor trying to change E&C agent state fails Conditions: Supervisor Shid tried to Move agent Velanka (who is an E&C agent) to Not ready state. which is failed.
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