Cisco Bug: CSCuo75433 - Activation of ABR transcode update fails in VSM after DCM reboot.
Jun 16, 2020
- ROSA Network and Video Service Management
Known Affected Releases
18.104.22.168 22.214.171.124 126.96.36.199 188.8.131.52
Symptom: Context: An ABR transcoded service has been provisioned on DCMs with a ROSA VSM version 6.0 or 6.1. The DCM has been rebooted after being provisioned. Step: A change of an activated configuration is done: the change consists of changes in audio components that were provisioned before. Observed: Activation of thel transcoded service update fails with errors like: - No matching audio decode tracking ID to set the meta data on - No decode audio counterpart has been found on device Conditions: The transcoded service update only involves small audio encode changes and the DCM was rebooted after initial configuration and before the update is activated.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases