Guest

Preview Tool

Cisco Bug: CSCuo74691 - Unable to get issuer certificate error -WLC 7.6 needs full cert

Last Modified

Feb 22, 2018

Products (1)

  • Cisco 5500 Series Wireless Controllers

Known Affected Releases

7.6(100.2)

Description (partial)

Symptom:
WLC on version prior to 7.6 --- install cert for webauth --- upgrade to 7.6 ----> everything works fine
WLC on 7.6 --- install the same cert --- we get the following error -
 
UPDATE-3-CERT_INST_FAIL: updcode.c:2140 Failed to install certificate. rc = 2

Conditions:
Installing CERT on the WLC running 7.6 and the cert load fails due to Missing Root CA cert error

Related Community Discussions

WLC 5508 and WEB Certificate issue
I have a problem with Cisco WLC 5508 Version 8.0.121.0 and a new WEB certificate- I create the certificate with openssl 0.9.8h and this command . req -config E:\OpenSSL98\share\openssl.cnf -new -newkey rsa:2048 -x509 -nodes -keyout mykey.pem -out myreq.csr I send myreg.csr to my Certificate provider and they send me the new root certificate. I copy in this root certificate and Symantec SHA-2 (under SHA-1 Root) Intermediate CA bundle: Managed PKI for SSL at one file CA.pem. And I create the final.pem ...
Latest activity: Mar 09, 2016
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.