Preview Tool

Cisco Bug: CSCuo73149 - Session Trace Log Time Zone is not used as the reference time

Last Modified

Nov 14, 2015

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

While trying to use Session Trace functionality within RTMT when the RTMT client is in EST time zone but the UCM Servers we are connected to is in a Different Time zone lets say PST, the Time Zone set by the RTMT window Pull down menu is not used as the Reference timezone and as a result the wrong time frame is searched for Calls.

When the client and server are in different time zones, then it is searching for calls based on server timezone only, not  taking into account the client timezone.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.