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Cisco Bug: CSCuo73149 - Session Trace Log Time Zone is not used as the reference time

Last Modified

Nov 14, 2015

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.0(1.10000.24)

Description (partial)

Symptom:
While trying to use Session Trace functionality within RTMT when the RTMT client is in EST time zone but the UCM Servers we are connected to is in a Different Time zone lets say PST, the Time Zone set by the RTMT window Pull down menu is not used as the Reference timezone and as a result the wrong time frame is searched for Calls.

Conditions:
When the client and server are in different time zones, then it is searching for calls based on server timezone only, not  taking into account the client timezone.
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