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Cisco Bug: CSCuo72878 - Connect session in preservation state after running 2500 calls

Last Modified

May 27, 2014

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7945G
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7941G
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 7961G-GE
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Steps:
1. Configure 2 phones, Make a call from phone A to B, Phone B auto answer with Speaker.
2. End the call on phone A.
3. Then repeat step 1-2.

Issue:
after the scripts running about 2500+ times, phone B has a preservation state connection.

Since the console log is too big, attached the Phone B partial console log.

Conditions:
Run automation exceed 5 hours
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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