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Cisco Bug: CSCuo71657 - transcoder not inserted when SIP Phone codec locked for recording

Last Modified

Aug 23, 2019

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.10000.7) 8.6(2.22900.9)

Description (partial)

Symptom:
If a SIP Phone is being recorded, and a codec change occurs - instead of detecting the codec lock and looking for a transcoder, CUCM reINVITES to the phone which detects that it is recording and sends a 488.  This 488 is forwarded out the SIP Trunk.

Conditions:
If a phone is on a recorded call, and a transfer or redirect occurs such that the codecs are changed this occurs.
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