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Cisco Bug: CSCuo71318 - PE and SIP Proxy restart notifications after RU to 10.5.1

Last Modified

Oct 07, 2014

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
After Refresh Upgrade from 8.6.5.10000-12 to 10.5.1.10000-9, 2 notifications appeared informing admin to restart Cisco SIP Proxy and Cisco Presence Engine.

Conditions:
Install CUCM 8.6.2.20000-2 and CUP 8.6.5.10000-12
On CUP 8.6.5 go to Messaging>External Server Setup>Third Party Compliance Servers
Click Add new to add new Third-Party Compliance Server.
Populate all necessary information and tick Enable Packet Size Limits
Change Accepted Packet Size and click Save.
Restart XCP Router
Go to Messaging>Compliance and enable Third-Party Compliance Server and click Save.
Restart XCP Router
Upgrade CUCM to 10.5.1.10000-7 and CUP to 10.5.1.10000-9.
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