Guest

Preview Tool

Cisco Bug: CSCuo70479 - No Alerting Name of Huntpilot on 69xxSCCP Phones after complete transfer

Last Modified

Jun 30, 2014

Products (11)

  • Cisco IP Phone 8800 Series
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 6945
View all products in Bug Search Tool Login Required

Known Affected Releases

9.4(1)

Description (partial)

Symptom:
Issue:
 Alerting name of Hunt Pilot is not displayed on 69xx SCCP phones after complete transfer.

Conditions:
Repro Steps:
 Pre-requisites:
 1) Login CUCM Admin with right credentials
 2) Navigate to Call Routing - Route/Hunt - Line Group
 3) Create a new Line Group by adding 69xx SCCP and 69xx SIP phone to it
 4) Navigate to Call Routing - Route/Hunt - Hunt List
 5) Create a new Hunt List and add the created line group to the hunt list
 6) Navigate to Call Routing - Route/Hunt - Hunt Pilot
 7) Create a new hunt pilot number with any alerting name. Save the changes
 Procedure:
 1) Make call from any IP Phone A to any IP Phone B
 2) Answer the call at IP Phone B
 3) Transfer the call from IP Phone B to Hunt Pilot number
 4) Both 69xx SIP and 69xx SCCP phone in the hunt group starts ringing
 5) Check for the phone display : Phone B DN For Alerting Name is displayed on both the phones
 6) Now complete the transfer at Phone B.
 7) Now check for the display: SIP phone has Phone B DN For Alerting Name but SCCP phone has only the DN without alerting name
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.