Guest

Preview Tool

Cisco Bug: CSCuo70043 - Phone could not add more participants in conference chain

Last Modified

May 19, 2014

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7971G-GE
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7961G-GE
View all products in Bug Search Tool Login Required

Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Phone could not add more participants in conference chain

Conditions:
1. on share line testbed. make 2 conference calls on PhoneA's 2 line. 1 conference call contains(A,B,C), the other one contains (A,D,E)
2. press conference then select active calls on PhoneA then press conference key again. all phones can be speak to each other.
3. on PhoneB, press conference key then add PhoneF to this conference call, PhoneF added correctly.
4. now press conference key on PhoneB again.

The observation is:
Phone didn't do any response for this scenario. no error toast and no new call bubble popped up.
if press hold/resume key, then press conference key, new call bubble popped up and can add one more participant.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.