Preview Tool

Cisco Bug: CSCuo69948 - Cannot end the call,session bubble on the screen all the time

Last Modified

May 19, 2014

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7941G
View all products in Bug Search Tool Login Required

Known Affected Releases


Description (partial)

Step 1: BT and HFU on, phone A  connect phone B.
Step 2: Make a call form  phone A to phone C.
Step 3: Move audio several times on phone A.
Step 4:End the call.

After end the call, Phone B still has session bubble, press "end call" soft key on phone B or press speaker hard key. can not end the call, session bubble still on the screen.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.