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Cisco Bug: CSCuo69948 - Cannot end the call,session bubble on the screen all the time

Last Modified

May 19, 2014

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7941G
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Step 1: BT and HFU on, phone A  connect phone B.
Step 2: Make a call form  phone A to phone C.
Step 3: Move audio several times on phone A.
Step 4:End the call.

Conditions:
After end the call, Phone B still has session bubble, press "end call" soft key on phone B or press speaker hard key. can not end the call, session bubble still on the screen.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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