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Cisco Bug: CSCuo69299 - Idefix does not go to sleep mode if left on share view

Last Modified

Dec 13, 2018

Products (1)

  • Cisco TelePresence IX5000 Series

Known Affected Releases

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Description (partial)

Symptom:
The screen of the Touch 10 never goes into sleep mode.

Conditions:
The Touch 10 if configured for a timeout period - after a certain amount of time, the screen goes black (sleep mode). If a presentation is shared, the screen will never go into timeout mode and will never dim or go black.
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