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Cisco Bug: CSCuo68716 - Jabber cannot Copy an Edited Contact to another Group

Last Modified

Oct 09, 2018

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

In Jabber 9.7 there is the feature to Copy an existing contact to another group.  However this feature does not work as soon as the user is Manually Edited.  Meaning if any custom numbers, custom display name, or any other attribute is added / changed.

To recreate:
1) User is added fresh from LDAP to Group1
2) Right click the user in Group one, you can select Copy User to..

3) Right click this user and select Edit Profile.  Adjust the Display Name, Add a contact number, or any other adjustment.
4) Right click the same user again and the Copy option has been removed.  Only the move option is available.
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Bug Details Include

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