Guest

Preview Tool

Cisco Bug: CSCuo68716 - Jabber cannot Copy an Edited Contact to another Group

Last Modified

Oct 09, 2018

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(1)

Description (partial)

Symptom:
In Jabber 9.7 there is the feature to Copy an existing contact to another group.  However this feature does not work as soon as the user is Manually Edited.  Meaning if any custom numbers, custom display name, or any other attribute is added / changed.

Conditions:
To recreate:
1) User is added fresh from LDAP to Group1
2) Right click the user in Group one, you can select Copy User to..

3) Right click this user and select Edit Profile.  Adjust the Display Name, Add a contact number, or any other adjustment.
4) Right click the same user again and the Copy option has been removed.  Only the move option is available.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.