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Cisco Bug: CSCuo68130 - Intermittently " Call duration" Timer showing 00:00 for established call

Last Modified

Feb 26, 2015

Products (1)

  • Cisco TelePresence TX9000 Series

Known Affected Releases

6.1.2

Description (partial) 

Symptom:
" Call duration" Timer showing 00:00 for established call  in CTS500-32 intermittently

Conditions:
Steps to Reproduce:
1.	Register CTS500-32 and  EX60 in Unified CM 
2.	Make a call from EX60 to CTS500-32
3.	Video call established between them 
4.	But in CTS500-32 , still call duration timer shows 00:00 
5.	Call duration timer is not increasing 
Environment:
CTS500-32: 6.1.2.1(5)
EX60:TC7.1.1
CUCM: 10.5.1.10000-7
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