Cisco Bug: CSCuo67394 - Agents in idle state for some campaigns for unexpectedly long idle time.
Feb 23, 2018
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: Agents are in idle state for some campaigns for an unexpectedly long idle time. Conditions: Campaign's RecordsToCache is set as 100.
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
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