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Cisco Bug: CSCuo67394 - Agents in idle state for some campaigns for unexpectedly long idle time.

Last Modified

Feb 23, 2018

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

9.0(4) 9.0(4)ES

Description (partial)

Agents are in idle state for some campaigns for an unexpectedly long idle time.

Campaign's RecordsToCache is set as 100.
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Bug Details Include

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