Preview Tool

Cisco Bug: CSCuo66758 - Akamei servers are sending RSTs during normal dowloads

Last Modified

Mar 06, 2018

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases


Description (partial)

ESA updates are failing, most often during business hours.  Most customers don't see a problem, but the ones that do, can see most of their updates failing.

The Akamei servers that we use for are not waiting for us to ack the entire download, and are doing hard closes.  This results in occasional RSTs to our ACK replies, and depending on the timing the RST can cause the download to fail.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.