Preview Tool

Cisco Bug: CSCuo66187 - CSM approving activity cause Server Busy or Unavailable

Last Modified

Nov 11, 2016

Products (1)

  • Cisco Security Manager

Known Affected Releases


Description (partial)

Approving activity fails with the messages:
- Server Busy or Unavailable
- "There are no database connections available on the server "

VmsSharedsvcs.log contain logs

java.sql.SQLException: JZ006: Caught IOException: com.sybase.jdbc2.jdbc.SybConnectionDeadException: JZ0C0: Connection is already closed.
               at com.sybase.jdbc2.jdbc.ErrorMessage.createIOEKilledConnEx(
               at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(
               at com.sybase.jdbc2.tds.Tds.handleIOE(
               at com.sybase.jdbc2.tds.Tds.handleIOE(
               at com.sybase.jdbc2.tds.Tds.nextResult(
               at com.sybase.jdbc2.jdbc.ResultGetter.nextResult(
               at com.sybase.jdbc2.jdbc.SybStatement.nextResult(
               at com.sybase.jdbc2.jdbc.SybStatement.nextResult(
               at com.sybase.jdbc2.jdbc.SybStatement.queryLoop(
               at com.sybase.jdbc2.jdbc.SybStatement.executeQuery(
               at com.sybase.jdbc2.jdbc.SybPreparedStatement.executeQuery(
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.