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Cisco Bug: CSCuo65906 - CCE/CCX-blue space between CC gdt & other gdts with varying brwsr width

Last Modified

Oct 07, 2018

Products (1)

  • Cisco Finesse

Known Affected Releases

10.0(1) 10.5(1) 9.1(1)

Description (partial)

Symptom:
Extra blue space between call control gadget and the other gadget while varying browser width.

Conditions:
Steps to reproduce:
The following issue is found on CCE and CCX on FF(24 or above), IE9 and IE11. 
This is seen on both Agent and Supervisor desktop.

1. Login agent 
2. Agent answers either direct or Route point call.
3. Place the call on Hold.
4.  Resize the browser width to half the original size atleast.
5.  Retrieve the call.
6. You will immediately see the extra blue space between call control gadget and the other gadget.
If you cannot see, keep playing with the browser width and keep placing the call on Hold and then Retrieve the call.
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