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Cisco Bug: CSCuo65893 - JDE adapter jobs taking long time to List Files in PrintQueue directory

Last Modified

Jan 26, 2017

Products (18)

  • Cisco Workload Automation
  • Cisco Tidal Enterprise Adapter for Oracle E-Business Suite
  • Cisco Tidal Enterprise Adapter for Oracle Database
  • Cisco Tidal Enterprise Adapter for Web Services
  • Cisco Tidal Enterprise Adapter for VMware
  • Cisco Tidal Enterprise Adapter for SAS
  • Cisco Tidal Enterprise Adapter for SAP
  • Cisco Tidal Enterprise Adapter for Informatica
  • Cisco Tidal Enterprise Adapter for Cognos
  • Cisco Tidal Agent for OVMS
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Known Affected Releases

6.1.0

Description (partial)

Symptom:
JDE adapter jobs sitting in Completed Normally (Output Pending) status for a long time.

Conditions:
In the JDE adapter  use FTP to capture the output.  When a JDE job runs, it takes 15-30 minutes for the output to be captured.  The job gets "stuck" in Completed Normally (Output Pending).  In looking at the JDE logs, it looks like it is taking a long time to list out the files in the directory and then once done, it applies the file mask to actually capture the desired files.
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